Zanna

187 N. Pleasant St.
Amherst, MA
(413) 253-2563

www.zanna.com

Cynthia Buchanan, Zanna's customer service manager, says, "I think fashion and customer service go together. Some women are sort of shy at first when they come in, and we'll gently introduce ourselves. They'll let us know where they're going and what they're doing, and we'll make suggestions, help them put things together. People are surprised at how much fun it is." Sam and Mina Lussier's colorful, stylish store has locations in Amherst and Williamstown.